Privacy Policy

This privacy notice discloses the privacy practices for information on the website https://futureye.com (website or site).

The website is controlled by Futureye Pty. Ltd. (“we” or “us”).  This privacy notice applies solely to information collected by us via the website.  It deals with the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your personally identifiable information.
  3. The security procedures in place to protect the misuse of your personally identifiable information.
  4. How you can correct any inaccuracies in the personally identifiable information.

Personally identifiable information

For the purposes of this privacy notice, personally identifiable information is: (a) information or an opinion provided by you about you as an identified individual, whether the information or opinion about you is true or not; or (b) information or an opinion provided by you that is reasonably identifiable as relating to you as an individual, whether the information or opinion is true or not.  For example, it will include information such as your name, email address and phone number.

Information Collection, Use, and Sharing

We are the sole owner or authorised licensee of the information collected on this site other than your personally identifiable information. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this personally identifiable information to anyone.

We will only use your personally identifiable information for the purpose for which it was obtained by us.  We may use your personally identifiable information to respond to you, regarding the reason you contacted us.  We will not share your personally identifiable information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g. to ship an order.  Provided it is de-identified by removing information that identifies you, we may use some personally identifiable information for research purposes or to assist us to provide our services or to improve our services.

Unless you ask us not to, we may contact you via email in the future to tell you about our products and services, specials, new products or services, or changes to this privacy policy.

Where we engage third party contractors to perform services on our behalf, the third party contractor will be subject to restrictions on the use of your personally identifiable information similar or identical to the restrictions imposed on us.

Your Access to and Control Over Personally Identifiable Information

You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what personally identifiable information we have about you, if any.
  • See how you can change/correct any personally identifiable information we have about you.
  • Request us to delete any personally identifiable information we have about you.
  • Express any concern you have about our use of your personally identifiable information.

We may require you to provide appropriate proof of ID before disclosing such personally identifiable information to you, however, we may deny such requests if they are unreasonably repetitive, compromise the privacy or confidentiality of others, or would be impractical or overly onerous on us.

We will consider your request to update or correct your personally identifiable information and where we consider the request to be reasonable, we will update or correct your personally identifiable information.

Please note that where such information is stored for archival or back up purposes it may not be practical for us to correct or update such information. We do not warrant that your personally identifiable information will be kept up to date or that such information will be kept at all.  Your personally identifiable information may be deleted by us.

Security

We take precautions to protect your personally identifiable information and any sensitive or confidential information you supply to us. When you submit such information via the website, your information is protected both online and offline. We reserve the right to store such information outside Australia.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page for the website.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

In order to use this website, a user may need to first complete a registration form.  During registration a user is required to give certain information (such as name and email address). This information may be used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

We may use an outside shipping or delivery company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Cookies

We use “cookies” on this site.  A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Surveys & Contests

From time-to-time, our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Amendments

This Privacy Policy may be updated on the website over time and any changes to this Policy will be effective from the date such changes appear on the website.