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Troubleshooting and CSR strategy
Gippsland Water engaged Futureye to advise and draft a Corporate Social Responsibility policy. Gippsland Water’s Board understood the importance of CSR and was interested in opportunities for further development of their current contribution to the community and formalising this work with a draft CSR Policy.
Futureye drafted a CSR policy and recommendations for developing a best-practice CSR Program at Gippsland Water. Futureye recommended that Gippsland Water then carry out strategic planning with the Board to determine the extent of Gippsland Water’s commitment to CSR now and into the future. It was also suggested that Gippsland Water would conduct internal and external stakeholder engagement on community expectations of its corporate social responsibility. Through taking these steps Gippsland Water was able to incorporate a formalised CSR strategy into the authority.